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Cerebral Reviews

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Overall Rating

4.5
6 Reviews
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About Cerebral

Cerebral is an online mental health platform that offers personalized therapy and medication care plans. It provides quick access to care, typically less than a week to get started. The platform offers flexibility to choose your own preferred in-network clinician.

Cerebral offers individual therapy, couples therapy, and psychiatry to individuals 18 years and older throughout the United States. All therapy sessions are 45 minutes long and initial psychiatry appointments are 30 minutes long.

It also provides medication management. If prescribed by your provider, your medication is shipped directly to your door.

The platform is designed to be flexible and convenient. You can easily make changes to appointments, services, or clinicians to make sure your needs are met. It also offers direct access all the time, allowing you to book a session from your app whenever you need help. Many of their clinicians work nights or weekends.

Cerebral is also affordable, costing 50% less than in-person care. It is currently available in all 50 states and D.C. and is flexible spending account (FSA) and health savings account (HSA) eligible.

In summary, Cerebral is a comprehensive online mental health platform that offers a range of services including therapy, medication management, and more, all designed to help individuals manage their mental health effectively and conveniently.

Cerebral Pros & Cons

Pros of Cerebral.com:

  • Convenient and Accessible: Offers therapy, psychiatry, and medication management online, making it easy to access mental health care from home.
  • Affordable: Subscription plans are priced competitively, with costs ranging from $99 to $325 monthly.
  • Insurance Coverage: Accepts many insurance plans and is FSA and HSA eligible, making it more affordable for those with coverage.
  • Therapist Selection: Allows users to choose their own therapist based on preferences, including background, specialties, and availability.
  • Low-Cost Medication: Prescriptions are low-cost, typically $10, and are mailed to the user’s door.
  • Evidence-Based Techniques: Therapists use evidence-based techniques such as cognitive behavioral therapy (CBT).
  • Self-Care Tools: Provides self-care tools like journaling, mindfulness exercises, and cognitive behavioral therapy worksheets.

Cons of Cerebral.com:

  • Limited Provider Selection: The selection of therapists can vary by location, and there may be limited options for specific demographics like male therapists or therapists of certain racial backgrounds.
  • Technical Issues: Users have reported technical issues with the app, including bugs and difficulties in canceling subscriptions on mobile devices.
  • Privacy Concerns: There have been allegations of unethical business practices, including the overprescription of controlled substances and mishandling of user data.
  • Investigations: The company is currently under investigation by the Justice Department regarding its prescribing practices.
  • No Pause Option: Users cannot pause their treatment plan, which may be a limitation for those needing temporary breaks.
  • Limited Resources: Some users find the platform lacking in additional resources such as meditation, yoga, or worksheets.

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Cerebral Customer Reviews (6)

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Daniel Ostermann
Daniel Ostermann
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Jul 16, 2024
Stephan Schmidt
Stephan Schmidt
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Jul 13, 2024
Lena Bergmann
Lena Bergmann
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Jul 13, 2024
Douglas Bustos
Douglas Bustos
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Jul 13, 2024
Abuali Chichigov
Abuali Chichigov
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Jul 12, 2024
Steven Lawrence
Steven Lawrence
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Jul 10, 2024

Cerebral Customer’s Q&A

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Cerebral Features and Benefits

Here are the key features and benefits of Cerebral:

  • Personalized Therapy and Medication Care Plans: Designed to help make real progress over time.
  • Quick Access to Care: Typically less than a week to get started.
  • Flexibility: Choose your own preferred in-network clinician.
  • Personalized Treatment Plan: Unlimited messaging with your care team between visits.
  • Convenient and Comprehensive Psychiatry: Meet with a prescriber to get a clinical mental health evaluation. Receive a diagnosis and holistic treatment plan.
  • Individual Therapy: Meet 1-on-1 with a credentialed and compassionate therapist via video chat or over the phone.
  • Couples Therapy: Work with a relationship therapist to strengthen your bond, navigate big life changes, and improve communication with your partner.
  • Therapy + Medication: Proven comprehensive care for better outcomes. Medication helps reduce symptoms while you build long-term and life-changing skills in therapy.
  • Direct Access All the Time: Book a session from your app whenever you need help. Many clinicians work nights or weekends.
  • Flexible and Convenient: Easily make changes to appointments, services, or clinicians to make sure your needs are met.
  • Affordable: 50% less than in-person care. Traditional healthcare starts at $150+ per session. Your ability to afford to commit to care is the goal.
  • A Full Team Behind You: Get unlimited messaging and access to a team of on-call medical experts between sessions.
  • Insurance Coverage: Cerebral is now available in all 50 states and D.C. They’re flexible spending account (FSA) and health savings account (HSA) eligible.

Cerebral Pricing

Here is the pricing information for Cerebral:

  • Medication Therapy: $95/month. This includes a complete mental health evaluation, initial diagnosis, and medication prescription (if appropriate), and ongoing guidance from a licensed prescriber.
  • Individual Therapy: $295/month. This offers 1-on-1 sessions with a therapist to build lifelong skills that can help manage everyday life, work through past experiences, and understand oneself better.
  • Couples Therapy: $325/month. This involves working with a therapist and your partner to better understand each other, learn how to communicate, and navigate life as a team.
  • Therapy + Medication: $365/month. This combines therapy and medication to increase the effectiveness of treatment. Both work together to help feel better over time and develop long-term skills to cope with symptoms.

The first payment of $180 covers 3 months of membership (2 months free) and the initial intake session. Prescriber sessions after the intake will be billed separately at $80 per session.

Please note that these costs are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Payment Method

Cerebral accepts Flexible Spending Account (FSA) and Health Savings Account (HSA) cards as payment methods. These can be used to cover the cost of your subscription if you are paying out of pocket. In addition, Cerebral can provide a superbill for you to submit as an out-of-network claim to your insurance provider. Actual reimbursement amounts will depend on your specific plan. Please note that this information is subject to change and it's always best to check the official website for the most current details.

Cerebral FAQs

FAQ

Cerebral Alternatives

Here are some of the top alternatives to Cerebral:

  1. Betterhelp - Best for talk therapy and group therapy
  2. Online-Therapy.com - Best for cognitive behavioral therapy (CBT)
  3. Pride Counseling - Best for LGBTQIA+ individuals
  4. Talkspace - Best for matching with the right therapist
  5. Brightside - Best for getting science-driven results
  6. Hypnopedia
  7. Trill Project
  8. Mattesar Music
  9. Siempo
  10. Joy

Each of these platforms offers unique features and benefits, so it's important to choose the one that best fits your needs. For example, Betterhelp is known for its talk therapy and group therapy sessions, while Online-Therapy.com specializes in cognitive behavioral therapy. On the other hand, Pride Counseling is a great choice for LGBTQIA+ individuals.

FAQ

How To Open A Cerebral Account?

To open an account on Cerebral, follow these steps:

  1. Visit the Cerebral website.
  2. Click on the "Get Started" button.
  3. Choose a clinician to work with and see their schedule.
  4. Book a session online.
  5. See upcoming appointments and reminders.
  6. Get detailed summaries of each session.
  7. Track medication refills and shipping status.

Remember, the ability to afford to commit to care is Cerebral's goal. They offer unlimited messaging and access to a team of on-call medical experts between sessions. The platform also provides easy appointment scheduling and medication management. It's a comprehensive mental health care platform designed to cater to individual needs.

FAQ

Cerebral Return Policy?

The return policy of Cerebral is tied to its cancellation policy. The subscription model is a monthly recurring charge and the billing period begins from the time of registration. If a subscription is cancelled before the next billing period starts, there will be no charge for the following month. To cancel a Cerebral membership, an email should be sent to cancel@getcerebral.com. Please note that this information is subject to change and it's always best to check the official website for the most current details.

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